tycom's Customer Relationship Management (CRM) software, prosperity® allows the addresses and contact details of potential prospects and current customers to be stored in a simple to use electronic format. Designed by sales people for sales people, the software adds discipline to the input of customer contact and ensures that all information held is accurate and up to date.

prosperity® can keep a record of all contact between you and your customers automatically. It handles the sending of mailings via post, email and fax and integrates seamlessly into Microsoft Office products like Outlook, Word and Excel.

Key Benefits

• Provides sales team with on demand customer and contact information 
• Records all interaction with prospective and existing clients
• Sales person actions like Follow Up, Demonstartion or Meeting are automatically generated
• Provides the sales person with a daily Action List
• Summarised or detailed per Salesperson reports on Sales Activity
• Import basic lead information from an Excel spreadsheet
• Manage prospects through each stage of the Sales Cycle enabling the sales team to focus on key prospects
• Letter or e-mail marketing where users can filter groups of prospects or customers on specific criteria to produce targeted campaigns. Data can also be exported to Excel for further analysis
• Letter or e-mails sent from within prosperity are automatically recorded as an interaction with a prospect or customer
• When a campaign is launched responses to the campaign can be tracked automatically from the web into prosperity®

More Information

Read Case Studies from clients who have used our services.

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