Microsoft 365 Tips & Tricks

Microsoft 365 is constantly evolving, adding features to help you work and collaborate more effectively. Here we cover just a few nice features.


Teams Collaboration

Did you know you can share physical content i.e. a physical whiteboard or drawing on Teams meetings through the use of your webcam, or a secondary webcam document camera. Just choose the ‘Content from Camera’ option from the ‘Share Content’ section in your Teams meeting.

This is how.


Email Polls

A nice feature added to Outlook is the ability to add a poll to an email. Simply create a new email and under the ‘Insert’ tab you have a ‘Poll’ option. You can customise your question, options for response, allow multiple choice etc. Once sent to recipients they can vote directly within the email (or click to vote in a browser if HTML in the email is restricted) and see the total responses from all voters. Great for client feedback or internal decision making.


Teams Phone Calls

Were you aware Microsoft Teams can replace your ageing phone system? Highly relevant with Openreach working to get rid of the old analogue phone network, with ISDN and analogue lines end of life and switched off by December 2025

As more people start using Teams for collaboration, the phone on the desk is slowly getting used less, but did you realise Teams can do outbound and inbound VoIP phone calls replacing the need for a separate phone system? Why not consider adding a call package to Teams and move over your local phone numbers instead of buying a new phone system when it hits end of life? You can keep your number and there are multiple ways to have a call package either through Microsoft directly or your existing SIP line provider. If you still want a desk phone they have you covered – there are loads of suppliers doing Teams desk phones to suit all requirements.


Openreach Statement from Mark Logan (Director of Products & Customer Commercial Proposition) 27th June 2019:


We’re modernising the way we deliver phone and broadband services across the UK – moving from existing analogue and copper technologies to faster, more reliable, fibre broadband.

By December 2025, the traditional analogue phone network (the Public Switched Telephone Network, or PSTN) will reach the end of its life and newer digital technologies will take its place.

This means that around 16 million lines and channels will need to be upgraded to alternative products over the next six years.

We’ve spent the last 12 months talking to industry, and recently proposed plans for Mildenhall in Suffolk to become a testbed, giving Openreach, Communications Providers (CPs) and special service providers the chance to test new products and work out how we can migrate people safely and smoothly.

I’m excited about the move to digital, and the opportunities it brings for our customers to develop new products and meet their customers’ demands for decades to come.

Here are some key dates related to our ‘All-IP’ programme:

  • December 2018 – We announced that we’d stop selling products which are reliant on the PSTN within five years
  • June 2019 – We proposed trial locations to test withdrawal and migration scenarios
  • Sept 2023 – We intend to stop selling products reliant on the PSTN
  • Dec 2025 – We intend to withdraw all products reliant on the PSTN